AI Receptionist for Salons & Barbers
Mid-colour or mid-fade is no time to pick up the phone. AI Answerphone answers for you, takes the booking request or the change, answers the questions you've prepared it for, like opening hours and prices, and sends you the details so you can confirm between clients.
From £47/month · Keep your existing number · No set-up fee · No contract
Our own number is answered by AI Answerphone: call it to hear what your callers would.
Example notification
- Caller
- Emma Clarke
- Number
- 07700 900789
- Department
- Bookings & Appointments
"New client. Wants a full head of highlights. Asked about a patch test. Free Friday afternoon or Saturday morning."
View full transcript →What your callers ring about
The calls you can't take while you're busy, and how AI Answerphone deals with each one.
Booking requests
The service they want, whether they've been before, a preferred stylist and the times that suit them.
Cancellations and changes
The name the appointment is under and the day and time, so you can free up or move the slot.
Quick questions
Opening hours, prices, parking, whether you do a particular treatment. It answers from what you've told it.
Evening calls
People often ring after work, when you've closed. Those calls are answered too.
The questions it asks your callers
When you sign up, you can start from a ready-made template for your trade. These are the departments and questions each one sets up. You can change, add or remove any of them in your portal.
Hair Salon template
Bookings & Appointments
- What service would you like to book?
- Is this your first visit with us?
- Do you have a preferred stylist or time?
Cancellations & Changes
- What name is the appointment booked under?
- What day and time was it?
Barber Shop template
Bookings & Appointments
- What cut are you after?
- Do you have a preferred barber?
- When would suit you?
Nail Technician template
Bookings & Appointments
- What service are you after — new set, infill, pedicure?
- Any nail art or specific design?
- When would you like to come in?
On every call it also asks why they're calling, takes their name and confirms their number. Each department's enquiries go to that department's contacts.
How it handles the awkward calls
Colour and patch tests
The hair salon template reminds the AI that colour appointments usually need a consultation or patch test first, so it mentions that when someone asks for colour.
Walk-in barbers
If you're walk-in only, say so in your set-up and the AI will tell callers to pop in, instead of taking a booking request.
New sets or infills
The nail template asks whether it's a new set, an infill or a pedicure, because they take different lengths of time.
Prices
It quotes only the prices you've given it. If someone asks about something you haven't priced, it takes their details for you to reply.
Which divert suits you
We suggest diverting when you don't answer, so you can still pick up when you're free, plus an out-of-hours greeting for when you're closed. On a mobile, see the iPhone or Android guide.
What it doesn't do
It doesn't put appointments into your booking system or check live availability. It takes the request with the times that suit the client, and you confirm. If you use an online booking link, add it to the AI's instructions so it can tell callers about it.
Plans for salons & beauty
Every plan answers calls 24/7 and includes a monthly allowance of call minutes. Pick one on the number of calls you expect, not the time of day they come in.
Starter
Perfect for sole traders and small businesses
£47/month
350 call minutes included
- AI answers every call 24/7
- 1 department
- 2 voice choices (1 male, 1 female)
- Professional greeting
Growth
For growing businesses with multiple departments
£77/month
750 call minutes included
- Everything in Starter, plus:
- Up to 3 departments with auto-detection
- 6 voice choices (3 male, 3 female)
- Per-department data collection
Pro
Maximum flexibility for larger businesses
£97/month
1,250 call minutes included
- Everything in Growth, plus:
- Up to 10 departments
- All 8 voice choices
- 10 email notification contacts
No set-up fee, no contract, cancel any time. Compare every plan feature or see how the cost compares with a staffed answering service.
Questions from salons & beauty
Other industries
The same service, set up for a different kind of business.
Stay with your client. Let the phone be answered.
Booking requests, changes and questions, written down and sent to you between appointments.
Our own line is answered by AI Answerphone, so calling it is the quickest demo. Prefer to talk it through? Get in touch.