Advanced AI Virtual Receptionist Features
Powerful AI capabilities designed to answer calls, capture leads, and handle enquiries for UK businesses automatically. See how easy it is to set up.
Smart Call Answering
Automatically answers inbound calls with natural, human-sounding voice. Plays realistic ring tones, time-aware greetings, and handles multiple calls simultaneously.
- Automatically answers inbound calls
- Natural, human-sounding voice
- Realistic ring tones
- Time-aware greetings
- Handles multiple calls simultaneously
- No call queues or busy tones
Intelligent Conversation Handling
Understands natural speech and automatically detects caller intent. Adapts questions based on the caller's needs.
- Understands natural speech
- Automatically detects caller intent
- Handles general enquiries
- Manages callback requests
- Routes to specific departments
- Adapts questions dynamically
Automatic Lead & Enquiry Capture
Collects caller information automatically: name, phone number, location, enquiry details, preferred callback time, and department requests.
- Caller name
- Contact phone number (auto-captured)
- Location or postcode
- Reason for calling
- Preferred callback time
- Department or person requested
Callback Management
Recognises callback requests automatically, collects reason and preferred time, confirms contact details, and ends calls professionally.
- Recognises callback requests automatically
- Collects reason for callback
- Asks for best time to return call
- Confirms contact details
- Ends calls professionally
Instant Call Transcripts
Full call transcript generated automatically with speaker labels and timestamps. Instantly emailed to your team.
- Full call transcript generated automatically
- Includes speaker labels and timestamps
- Instantly emailed to your team
- Easy to forward, store, or attach to CRM
WhatsApp Notifications
Instant WhatsApp alerts for new calls or leads. Notify business owners, sales teams, support teams, or specific departments.
- Instant WhatsApp alerts
- Notify multiple team members
- Includes key call details
- Fast follow-up capability
Spam & Sales Call Protection
Automatically identifies and filters out unwanted sales calls, cold callers, marketing agencies, and politely declines without interrupting your team.
- Automatically identifies spam calls
- Filters cold callers
- Blocks marketing agencies
- Politely declines without interruption
Always On — 24/7 Availability
Answers calls outside business hours, works weekends & holidays, and captures leads while your business is closed.
- Answers calls outside business hours
- Works weekends & holidays
- Captures leads while closed
- Increases enquiry capture
Flexible & Customisable
Supports multiple departments, works with multiple phone numbers, routes calls based on intent, and includes custom scripts and greetings.
- Supports multiple departments
- Works with multiple phone numbers
- Routes calls based on intent
- Custom scripts and greetings
- Region-aware speech